Portal LoginWhat is House Tag?
House Tag is a cloud-serviced solution enabling the delivery of home-specific information, at point-of-need.
By combining convenience, efficiency, and security, House Tag ensures that home-users important documents are always available.
Whether you’re a landlord, homeowner, tenant, or property manager, House Tag provides you with the solution to home-user documentation compliance.
Why House Tag?
House Tag was developed as a cost-effective, easy-to-use solution for local authorities and housing associations to use as a tool to deliver mandatory documents to their home-users. Through user feedback the solution continues to evolve, with new features being added that give additional benefits to all users, from landlords and their contractors, through to the home-users.
Landlords must ensure mandatory documents relating to Gas Safety (Landlord Gas Safety Record – LGSR) and Electrical Safety (Electrical Installation Condition Report – EICR) are sent to the home-user within 28 days of the inspection and test being carried out. Through House Tag landlords can evidence compliance in availability of documents with ease; no more posting, emailing, or uploading to complicated tenant portals.
In addition to mandatory documents there are upload options included within the standard subscription that facilitate multiple types of document to be added, all with user privileges so the property owner may decide which documents are available to different user groups.
Some example documents stored and served by organisations using House Tag include:
- Gas Safe Certificate
- EICR / Electrical Minor Works Certificates / DEIC & EIC
- Energy Performance Certificates (EPC)
- Building Control (Part P) Certificates
- Portable Appliance Test (PAT) Certificates
- Appliance User Manuals
- Reports such as Asbestos or Legionnaires
- Site Plans
- Wiring Diagrams
- Emergency Contact Information
- and more…
How does House Tag work?
House Tag combines a stable and secure document storage portal with an easy-to-use, hardware agnostic tag installed within a property. This combination offers the ability for landlords to store all documents and certificates relating to a property in one central, cloud based repository, whilst home-users can access information relating to their home on any internet enabled device with a camera (such as a smart phone or tablet) without the requirement to login to a complicated user portal. The solution is available 24/7, giving the home-user access to their documents at the Point-of-Need.
The Tag
In the property a discreet, credit card size tag is installed on the consumer unit. The tag contains a unique QR code code which, once linked, contains any property related documents, certificates or manuals that have been approved by the landlord.
To view documents the home-user simply opens the camera app on their device, points this camera to the QR code and then follows the on screen instructions to validate their request. Upon successful verification any approved documents (*the latest, valid documents) will be available to view or download.
If the tag is scanned by a registered House Tag user such as a contractor, additional documents can be available such as archived certificates, wiring diagrams, device manuals. These will help ensure the contractor can quickly and efficiently complete their task at the property.
The Portal
The portal is a cloud-based web app accessible through any internet browser. Access to the portal requires a House Tag registered user account, these are restricted to organisations that own the properties and contractors with a Contractor Pro account.
Within the portal users can manage and maintain all properties within the portfolio to upload and approve documents related to the property. Unlike other solutions House Tag does not limit the number of documents maintained and will never automatically delete documents without the property owners permission. This means all archive information remains available for archive and audit purposes.
As a contractor, if you work with multiple landlords you benefit from a single login that accesses all properties shared with your organisation.
House Tag is different to traditional “tenant portals”, it is property-specific rather than linked to a tenancy. This means when a home-user moves on the documents stay with the property, eliminating additional administration, whilst remaining available to potential or future tenants. In addition, House Tag is accessible by every home-user not just the primary tenant connected to a traditional tenant portal.
“Homes are Static, People are Mobile.”
Who can use House Tag?
House Tag supports the individual requirements of all stakeholders within a property; the landlord, the home-user, and any contractors assigned to maintain the property. Click on the links below to find about more about how House Tag can help you.
Landlords
Manage compliance documentation.
Contractors
Streamline the delivery of your certificates.
Home-Users
Relax and let us handle the details.
House Tag has a cost-effective subscription based pricing model that enables organisations to pay for services on a per active property, per month basis, which ensures you pay for only what you need. The subscription is paid by the property owner and enables free access to contractors (Contractor Essential account) and home-users. Larger contractors can benefit from additional features and access though the Contractor Pro account. View the comparison table to find your perfect account type.
Summary of Benefits
House Tag benefits everyone associated with a property.
- Cost Saving. Lifetime savings for servicing compliance requirements. No more posting documents or emailing copies
- Fully Scalable. Infrastructure is in place to host property portfolios from 1 to over 100,000.
- User Friendly. Simple, intuitive interfaces for all user bases.
- Fully Hosted. Hosted and maintained in-house at HouseTag. Works on any web browser.
- Outside GDPR Scope. No personal information is needed – focus is on the property.
- Document History. Landlords and contractors can see full document history.
- Avoid Tenant Confusion. Only latest, current certificates will show to the tenant.
- Auto Approval. Landlords can set documents to automatically approve from trusted contractors saving time and resource.
- Robust Tags. Tags are high quality yet cost effective.
- Document Library. Store common documents such as user manuals in the central document library to upload once and serve to all tenants at the push of a button.
All this and more achieved from a low-cost, monthly subscription, which includes on-going support and development.